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How It Works

1
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Sign up and create your profile in under 10 minutes.
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2
Get Your Medical Document
Get Your Medical Document
Obtain a Medical Document for authorized use of medical cannabis.
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3
Get Verified to Start Shopping
Get Verified to Start Shopping
Once we’ve verified and approved your documents, you will be able to start shopping.
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About Us

What is MyMedi.ca?

MyMedi.ca is a comprehensive medical cannabis care platform designed to enhance the patient journey and incorporate medical cannabis into the standard of care through 5 distinct pillars.

  • Education on benefits, harms and risks of medical cannabis
  • Informs patients on coverage and compassionate pricing programs
  • Outlining risk factors for high-risk patients
  • Highlighting the risks of inhalation products
  • Considerations to mitigate the risks of adverse events
  • Training on dosing and titration
  • Product recommendation guidelines
  • Educational modules & courses
  • Highlighting the risks of inhalation products
  • Considerations to mitigate the risks of adverse events
  • Insurance coverage and adjudication for various providers
  • 30+ representatives dedicated to enhancing patient care
  • Establishing an industry-leading pharmacovigilance program
  • Wide range of delivery forms, concentrations and doses of cannabinoids
  • 200+ products through 30+ Brands
  • Medically focused and scientifically driven selection criteria
  • Collaborations with top medically focused Canadian licensed producers
  • Pediatric: MyMedi.ca offers patients under the age of 19 a 20 % discount on qualified products and an additional 20% off on RHO Phyto products.
  • Seniors: If you are over the age of 65 you will receive a 15% discount on all products.
  • And More!

Benefits for Patients Joining MyMedi.ca

We believe in supporting patients by making it easier to access the medical cannabis they need. We developed our Compassionate Program because we understand some patients may require additional support for their medication.
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FAQ’s

Frequently Asked Questions

What level of support does MyMedi.ca offer to Patients?

  • The MyMedi.ca Patient Support Program has highly experienced and trained representatives that will help ensure you are onboarded to the medical portal successfully. Each representative can help you with registration, product ordering, product complaints, shipping issues and provide you with guidance on how to get your medical document from a qualified healthcare provider.
  • The team supports both French and English inquiries.
  • Specialized representatives are available to help with inquires related to veterans affairs, compassionate pricing programs and support insurance re-imbursement.
  • A team of pharmacists is available to provide clinical consultations and provide you with assistance on help with product selection.
  • The MyMedi.ca Patient Support Team can be reached through a variety of methods



Email: support@mymedi.ca
Telephone: 1-844-500-2040
Chat with us directly by clicking the chat bubble in the bottom right corner of the website

What are the call center hours of operations for MyMedi.ca?

The call center hours of operations are Monday-to Friday from 9am EST to 7pm EST.

How can I reach the MyMedi.ca Patient Support Team?

  • Call us: during our hours of operations, you can speak to a Patient Support representative on our toll-free phone number at 1-844-500-2040.
  • Request a call back: If you are not able to stay on the line, you can request a call back from the team.
  • Email us: directly at support@mymedi.ca
  • Instant Chat: click on the chat bubble in the bottom right corner of every page on the website

What is the shipping policy?

MyMedi.ca provides free standard Canada Post shipping on all medical cannabis orders above $99, after all discounts and before taxes. FedEx 2DayTM delivery is available for a flat fee of $15, while all other shipping options are available at standard rates. The shipping timelines are only estimates and cannot be guaranteed. Please note that FedEx and Purolator do not deliver to PO Boxes.

While we strive to ensure that all orders placed before 11 AM EST are shipped out on the same day, this may be subject to any unforeseen delays. Please allow us 1-2 business days to process your order and once it is shipped, you will receive your order tracking number via email. Orders placed after 11 AM EST will be processed on the next business day.

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