Find all the necessary downloadable medical documents to begin your medical cannabis journey with us.

Medical Document

Similar to a prescription, a Medical Document must be signed by your healthcare professional or by a health care professional (available here) and then mailed or faxed to the Care Team. A completed Medical Document is required for patients to obtain medical cannabis.

If you are transferring your Medical Document from another licensed producer, please register online and simply contact your licensed producer to request a transfer.
You do not require a new Medical Document. Any patient in Canada with a valid Medical Document can reigster and transfer to

Contact us at 1-844-500-2040 for any support along the way.


If you have registered online, you’ve already completed this step. If you do not wish to register online, download a registration package here and have your healthcare professional send us the completed package by secure fax along with your Medical Document.

All patients transferring from another licensed producer are required to register online or complete a registration package.

Supplemental Forms

Caregiver Form

If you have requested that an adult caregiver be permitted to order and receive medical cannabis on your behalf, a Caregiver Form must be submitted.

Amendment Form

Registered patients are required to complete an Amendment Form for any change of address or telephone number. For any name changes, proof of the change is required either in the form of government ID or marriage certificate.

Special Programs

We are proud to be leading the way by connecting patients with a variety of cannabis products and supporting access to appropriate products through our specialty pricing programs.

Compassionate Care

Pre-approved patients will continue to receive a 10% discount on The program will open to new patients in the near future.

Pediatric Patients will offer transfer and new patients under the age of 19 discount(s) 20%


If you are over the age of 65 you will receive a 15% discount on all products.